Amber Case's Calm Technology PDF

By Amber Case

ISBN-10: 1491925884

ISBN-13: 9781491925881

How will you layout know-how that turns into part of a user's lifestyles and never a distraction from it? This sensible publication explores the idea that of calm expertise, a mode for easily shooting a user's realization in basic terms whilst priceless, whereas frivolously last within the heritage as a rule. You'll methods to layout items that paintings good, release good, are effortless to aid, effortless to exploit, and stay unobtrusive.

Author Amber Case provides rules first brought by means of researchers at Xerox PARC in 1995, and explains how they practice to our present expertise panorama, particularly the net of items. This ebook is perfect for UX and product designers, managers, inventive administrators, and builders.

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Additional resources for Calm Technology

Sample text

The following tables can help you understand how a piece of technology engages your attention. For instance, in the model shown in Table 2-2, the secondary attention channel is filled with audio, but there is still room for ambient sound. TABLE 2-2. Attention model for a podcast PRIMARY SECONDARY TERTIARY Unused Audio Unused In the attention model shown in Table 2-3, the primary focus is on the visual screen and touch navigation; the secondary proximal understanding of where you are in space is diminished, and ambient information around you is diminished or blocked.

Info Because it was never intended to take up your full attention, it was designed from the start to work well within an environment where the user’s focus is directed elsewhere. The Slack interface dashboard communicates things like active users and unread channels through subtle cues like colored dots and text that toggles between bold and standard typeface (see Figure 2-3). When running in the background, it announces new messages via a small blue dot on its desktop icon. When it gets disconnected, it simply turns your text box yellow while reconnecting, rather than interrupting you with a pop-up box or text message.

I once watched a woman get frustrated while attempting to use a voice-recognition system at a kiosk in an airport. Halfway through the automated menu, the noise of her kids, combined with the background noise of the airport paging system, threw her back to the beginning of the menu, interrupting her progress and forcing her to do it all over again. An auditory-based machine on a busy street faces similar problems. Or take the example of a parking ticket machine that uses a prerecorded human voice to communicate.

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Calm Technology by Amber Case


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